Perkins Hyster Bobcat Grove Sullair Massey Tennant
Panasonic Combilift Aislemaster Snorkel Ausa Welding Beachtech Norton

Kanoo Machinery’s 100% Customer Service Excellence Movement (KM100)

Customer Service Excellence

  • 100% response time promise
  • 100% quote given within one working day
  • 100% on-time job completion
  • 100% first-time fix
  • 100% invoice within quoted price

Genuine Parts

  • 100% quote within one working day
  • 100% on-time parts delivery
  • 100% parts identification accuracy
  • 100% best price guarantee
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Solution to Sales and Rental

  • 100% Right solution for customer’s application / operation
  • 100% Initial quote submission within one working day
  • 100% Commitment to optimize customer’s cost of ownership
  • 100% Commitment to on-time delivery
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Why us?

  • KANOO’s 130 years of committed service to customers
  • We represent reputed and high quality equipment brands
  • Eight spare parts counter and UAE wide service network
  • Qualified, Skilled, Trained and Motivated Manpower
  • 24 x 7 sales, parts and service support across UAE

Who We Are

Kanoo Machinery is a part of Kanoo Industrial & Energy Division and we are a leading solutions provider in supply, service & rental of various equipment such as Materials Handling, Welding, Construction, Engines & Power Generation, Mobile Cranes, Compressors, Aerial Work Platforms, Cleaning, Agricultural, other Industrial equipment and services ranging from sustainable solutions, through smart engineering and value-added services.

Kanoo Machinery is also a leading vendor to major industries such as Utility, Municipalities, Oil & Gas refineries, Petrochemical, Ports, Manufacturing, Fabrication, Retail, Food, Pharmaceutical Industries and Facility management companies in UAE and in the wider GCC region. We are continuously providing our dedicated services through our qualified, skilled and experienced manpower attracting a large GCC client base. We pride our partnership of several decades with renowned international equipment brands representing them in UAE and other GCC countries.

Kanoo Machinery 100% Customer Excellence Movement assures 24 x 7 support to all our customers.

Vision

The Leading Family Business in the Region and Beyond

Mission

Delivering Sustainable Excellence

Values

Customer Focused, Ethical, Innovative, Agile, Competent & Intelligent, Collaborative, Accountable

We have 8 parts counter & fully equipped service Facilities covering all UAE

We support all our customers through our eight different parts counters in UAE such as Al-Quoz, Ras-Al-Khor in Dubai, Sharjah, Ras-Al-Khaimah, Fujairah in Northern Emirates, Musaffah Industrial Area, Musaffah City, in Abu Dhabi and in Al-Ain. We are also capable of doing all major repairs, refurbishment and painting for any type of equipment. Our qualified, skilled, trained and certified service personnel will ensure that the equipment is serviced & maintained as per the manufacturer’s recommendation in a shortest span of time. We also have several mobile service vehicles to attend to the machines on-site anywhere in UAE. Kanoo Machinery’s 100% Customer Service Excellence Movement ensures that all our customers are provided with prompt & quality service to keep the equipment uptime close to 100%.