Kanoo Machinery’s 100% Customer Service Excellence Movement (KM100)

Customer Service Excellence

Quick response time promise
Quote given within one working day
On-time job completion
First-time fix
invoice within quoted price

Genuine Parts

quote within one working day
on-time parts delivery
parts identification accuracy
best price guarantee

Solution to Sales and Rental

Right solution for customer’s application / operation
Initial quote submission within one working day
Commitment to optimize customer’s cost of ownership
Commitment to on-time delivery

Why us?

KANOO’s 130 years of committed service to customers
We represent reputed and high quality equipment brands
Eight spare parts counter and Bahrain wide service network
Qualified, Skilled, Trained and Motivated Manpower
24 x 7 sales, parts and service support across Bahrain

Who We Are

Kanoo Machinery is a part of Kanoo Industrial & Energy Division and we are a leading solutions provider in supply, service & rental of various equipment such as Materials Handling, Welding, Construction, Engines & Power Generation, Mobile Cranes, Compressors, Aerial Work Platforms, Cleaning, Agricultural, other Industrial equipment and services ranging from sustainable solutions, through smart engineering and value-added services.

Kanoo Machinery is also a leading vendor to major industries such as Utility, Municipalities, Oil & Gas refineries, Petrochemical, Ports, Manufacturing, Fabrication, Retail, Food, Pharmaceutical Industries and Facility management companies in Baharain and in the wider GCC region. We are continuously providing our dedicated services through our qualified, skilled and experienced manpower attracting a large GCC client base. We pride our partnership of several decades with renowned international equipment brands representing them in Baharain and other GCC countries.

Kanoo Machinery 100% Customer Excellence Movement assures 24 x 7 support to all our customers.

Vision

The Leading Family Business in the Region and Beyond

Mission

Delivering Sustainable Excellence

Values

Customer Focused, Ethical, Innovative, Agile, Competent & Intelligent, Collaborative, Accountable

WE HAVE PARTS A COUNTER & FULLY EQUIPPED SERVICE FACILITY IN SITRA

We support all our customers through our parts counter in our office in Sitra. We are also capable of doing all major repairs, refurbishment and painting for any type of equipment. Our qualified, skilled, trained and certified service personnel will ensure that the equipment is serviced & maintained as per the manufacturer’s recommendation in a shortest span of time. We also have several mobile service vehicles to attend to the machines on-site anywhere in Baharain . Kanoo Machinery’s Customer Service ensures that all our customers are provided with prompt & quality service to keep the equipment uptime close to 100%.