Customer Service Excellence

Quick response time promise
Quote given within one working day
On-time job completion
First-time fix
invoice within quoted price

Genuine Parts

quote within one working day
on-time parts delivery
parts identification accuracy
best price guarantee

Solution to Sales and Rental

Right solution for customer’s application / operation
Initial quote submission within one working day
Commitment to optimize customer’s cost of ownership
Commitment to on-time delivery

Why us?

KANOO’s 130 years of committed service to customers
We represent reputed and high quality equipment brands
Eight spare parts counter and Saudi Arabia wide service network
Qualified, Skilled, Trained and Motivated Manpower
24 x 7 sales, parts and service support across Saudi Arabia

Who We Are

Kanoo Machinery is the KSA’s leading industrial equipment company providing with a comprehensive range of products and services. Through our dedicated team and professional service, we distribute a wide range of product through application of Quality Management System which is ISO 9001:2015 certified, our robust network with market leading brands to suit every industrial use.

Occupational Health & Safety and Environment is critical to our operation to ensure prevention of work-related injury & ill health, pollution, and waste through application of ISO 45001 & 14001 HSE Management system.

We take pride in our exemplary round the clock service and are truly committed to Customer Service Excellence.

Kanoo Machinery is a member of Yusuf Bin Ahmed Kanoo, one of the largest, family-owned conglomerates in the region with diversified business industries under one roof. Established in Bahrain in 1890, the parent company has a long track record of success which started from a trading and shipping enterprise.

Vision

The Leading Family Business in the Region and Beyond

Mission

Delivering Sustainable Excellence

Values

To be Good, Honest, Fair, Loyal, Transparent, Respectful

WE HAVE PARTS COUNTERS & FULLY EQUIPPED SERVICE FACILITIES COVERING IN ALL OUR BRANCHES IN KSA

We support all our customers through our parts counters across KSA in Dammam, Jubail , Riyadh, Jeddah and Yanbu. We are also capable of doing all major repairs, refurbishment and painting for any type of equipment. Our qualified, skilled, trained and certified service personnel will ensure that the equipment is serviced & maintained as per the manufacturer’s recommendation in a shortest span of time. We also have several mobile service vehicles to attend to the machines on-site anywhere in KSA . Kanoo Machinery’s Customer Service ensures that all our customers are provided with prompt & quality service to keep the equipment uptime close to 100%.